We always endeavour to provide the best service and use the products for our customers during our work. However, on rare occasions, we recognise that there may be times where, you as the customer, may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our advice below and we will respond promptly to ensure complete satisfaction.
If you are unhappy about any part of our work, it is your duty to ensure that you contact us as soon as possible (same day) after the completion of the work.
We take photographic and video evidence of our work before we start and we make you aware of any issues before the start of any work. You have to agree with our comments before we commence, this can be done verbally. We also take photographic and video evidence on completion of our work.
In certain circumstances, work may not proceed as planned, this can be normal due to wide range of factors, but please inspect the work on completion to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as possible in order that we can rectify any problems as soon as possible.
Please also provide your own photographic and video evidence.
CALL US: 07763 371129
EMAIL US: info@buckinghaminstallations.co.uk